Adrianne Jeffries
Adrianne Jeffries
Reporter @themarkup, co-host @underunderstood | unit chair @markupunion | ex @motherboard @verge @outline | 614-347-9853 or DM me here | http://adriannejeffries.comSource
New York City, NY
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Yelp is Screwing Over Restaurants By Quietly Replacing Their Phone Numbers

Yelp is Screwing Over Restaurants By Quietly Replacing Their Phone Numbers

A few months ago, I opened the Yelp app, typed in the name of my favorite sushi restaurant, and clicked on the phone number. Two options popped up: “Delivery or Takeout” and “General Questions." That’s new, I thought. I dialed the number for “Delivery or Takeout,” which played a perky greeting—“This call may be recorded to ensure awesomeness”—before a woman at the restaurant picked up. I asked why they were recording the call for awesomeness; she had no idea what I was referring to. I asked about the number I had just dialed; she didn’t recognize it. “What number did I just call?” I...

August 6, 2019
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How Much Money Do People Spend on Uber?

How Much Money Do People Spend on Uber?

We crunched a data set with the spending habits of about 50,000 people to see who’s spending what on Uber. I recently tallied up all the money I've spent on Uber. I was sure the total would be an embarrassing extravagance. The existence of the app on my phone, already connected to my credit card, is a constant temptation. I take Uber to the airport. I take it if I've been drinking and feeling lazy. I take it at any time of night that could be described as "late." I've taken Ubers to work just because it was raining—and I know other coworkers who do this too. But good news, readers! I...

February 3, 2020
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Governments Explore Using Blockchains to Improve Service

Governments Explore Using Blockchains to Improve Service

If you buy a house in Chicago and want to register the deed, the Cook County Recorder of Deeds will accept two kinds of submissions: paper records and scanned images of paper records. No matter which option you choose, the clerks will manually type the information into the county database. Roughly once a week, someone — for example, an addict claiming a home that actually belongs to a grandparent with dementia — will mail in a fake document, and “if they formatted it correctly, we have to record it,” said John Mirkovic, the deputy recorder. “It’s one of the main reasons we’re so interested...

February 21, 2020
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How YouTube’s Volunteer Army Gets Channels Undeleted

How YouTube’s Volunteer Army Gets Channels Undeleted

When YouTube’s content moderation fails, super-users from the YouTube Contributors and Trusted Flagger programs are ready to intervene. When YouTube deleted Steve Cronin’s channel, which had hundreds of videos and over 22,000 subscribers, he found that trying to talk to the company was useless. Every email from YouTube looked like a robotic form letter. Some appeared to contradict each other, first claiming he was penalized for posting harmful content, then saying it was spam. He filed an appeal, which was denied. Frustrated, he posted on Reddit and Twitter—and surprisingly, he got a...

February 21, 2020
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