Annie Palmer
Annie Palmer
Writing about Amazon and e-commerce @CNBC. 👋 anne.palmer@nbcuni.com, dm 4 signalSource
New York City, NY
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Jeff Bezos Unveils Sweeping Plan to Tackle Climate Change

Jeff Bezos Unveils Sweeping Plan to Tackle Climate Change

Amazon CEO Jeff Bezos unveiled a sweeping new plan on Thursday to tackle climate change, committing the retail giant to meet the goals of the Paris climate agreement 10 years ahead of schedule. In what he is calling the “Climate Pledge,” Bezos also promised to measure and report the company’s emissions on a regular basis, implement decarbonization strategies and alter its business strategies to offset remaining emissions. Bezos expects 80% of Amazon’s energy use to come from renewable sources by 2024, up from a current rate of 40%, before transitioning to zero emissions by 2030. “We want...

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Annie Palmer
September 20, 2019
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Amazon is bringing palm-scanning payment system to Whole Foods stores

Amazon is bringing palm-scanning payment system to Whole Foods stores

IE 11 is not supported. For an optimal experience visit our site on another browser.April 21, 2021, 12:19 PM UTCUpdated April 21, 2021, 12:37 PM UTCBy Annie Palmer, CNBC is expanding its palm-scanning payment system to a Whole Foods store in Seattle, the company announced Wednesday, the first of many planned rollouts at other locations., which debuted in September and is currently in use at about a dozen Amazon physical stores, allows shoppers to pay for items by placing their palm over a scanning device. The first time shoppers use the kiosk, they have to insert a credit card to link it...

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CNBC
Apr 21
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Amazon is using AI-equipped cameras in delivery vans and some drivers are concerned about privacy

Amazon is using AI-equipped cameras in delivery vans and some drivers are concerned about privacy

Key Points drivers at some U.S. facilities will soon have an extra set of eyes watching them when they hit the road to make their daily deliveries. The company recently began testing AI-equipped cameras in vehicles to monitor contracted delivery drivers while they're on the job, with the aim of improving safety. Amazon has deployed the cameras in Amazon-branded cargo vans used by a handful of companies that are part of its delivery service partner program, which are largely responsible for last-mile deliveries. The cameras could be rolled out to additional DSPs over time, and Amazon has...

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Annie Palmer
Feb 4
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Amazon's aggressive PR campaign ahead of union vote shows how worried it is, labor and antitrust experts say

Amazon's aggressive PR campaign ahead of union vote shows how worried it is, labor and antitrust experts say

Key PointsIn this articleNearly 6,000 Amazon warehouse workers vote on whether to unionize is playing an aggressive defense against its critics as it stares down a historic union vote at one of its warehouses in Alabama. In recent days, Amazon has sparred with a handful of high-profile lawmakers on Twitter over its working conditions, tax policies and threats to break up Big Tech. The jabs came from Amazon's , which counts close to 175,000 followers, and , the company's consumer boss.The social media fury started when Clark last week fired off a series of tweets defending the company's...

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Annie Palmer
Mar 29
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Jeff Bezos turns down Bernie Sanders' invitation to attend Senate hearing on income inequality

Jeff Bezos turns down Bernie Sanders' invitation to attend Senate hearing on income inequality

Key Points CEO Jeff Bezos has declined a request to discuss issues around income inequality before the Senate Budget Committee, the company confirmed to CNBC.Sen. Bernie Sanders, a Vermont independent and chairman of the Senate Budget Committee, had invited Bezos to appear in front of the committee as part of a hearing on income inequality slated for March 17.Bezos has faced criticism from for its labor practices during the coronavirus pandemic, including ending hazard pay for frontline workers, while Amazon of the pandemic-fueled e-commerce boom."I have invited Jeff Bezos to testify in the...

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Annie Palmer
Mar 12
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Amazon uses an app called Mentor to track and discipline delivery drivers

Amazon uses an app called Mentor to track and discipline delivery drivers

Key PointsLast week, triggered privacy concerns when it confirmed it's used by some of its contracted delivery partners. But the company has for years been using software to monitor and track delivery drivers' behavior on the road.Amazon requires contracted delivery drivers to download and continuously run a smartphone app, called "Mentor," that monitors their driving behavior while they're on the job. The app, which Amazon bills as a tool to improve driver safety, generates a score each day that measures employees' driving performance.The delivery service partner (DSP) program, launched in...

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Annie Palmer
Feb 12
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Labor board finds Amazon illegally fired activist workers

Labor board finds Amazon illegally fired activist workers

Key PointsIn this articleThe National Labor Relations Board (NLRB) has found illegally retaliated against two of its most outspoken internal critics when it fired them last year.Last April, Amazon Emily Cunningham and Maren Costa, two former user experience designers, for "repeatedly violating internal policies." Cunningham and Costa argued they were fired in retaliation for their continued criticism of Amazon.The NLRB confirmed to CNBC that it found merit to Cunningham and Costa's unfair labor practice complaint, which was . The agency added that it would file a complaint against Amazon...

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Annie Palmer
Apr 5
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Foreign Amazon sites named in U.S. list of notorious markets for counterfeit goods

Foreign Amazon sites named in U.S. list of notorious markets for counterfeit goods

Key PointsA handful of 's foreign websites were included in the U.S. government's annual "notorious markets" list due to concerns they host some counterfeit goods.The United States Trade Representative (USTR) office its 2020 review of notorious markets on Thursday. The list identifies e-commerce sites and companies that are believed to be facilitating the sale of counterfeit goods, engaging in intellectual property violations or piracy.Amazon sites in the U.K., Germany, Spain, France and Italy were named in the report. Complainants against the foreign sites alleged that Amazon's counterfeit...

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Annie Palmer
Jan 15
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Amazon to drop Parler from its web hosting service, citing violent posts

Amazon to drop Parler from its web hosting service, citing violent posts

Key Points has pulled the plug on Parler, a social media app popular with Trump supporters, in the wake of the deadly U.S. Capitol riot earlier this week.Amazon's cloud-computing unit, Amazon Web Services (AWS), informed Parler on Saturday that it will no longer provide cloud services to the company beginning on Sunday at 11:59 p.m. PT, according to an email obtained by CNBC. AWS provides cloud services to Parler that host its website, which means that if Parler can't locate a new cloud provider by Sunday night, the site will go offline for its users.News of Amazon's decision to drop Parler...

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Annie Palmer
Jan 10
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Amazon is bringing palm-scanning payment system to Whole Foods stores

Amazon is bringing palm-scanning payment system to Whole Foods stores

Key PointsIn this article is expanding its palm-scanning payment system to a Whole Foods store in Seattle, the company announced Wednesday, the first of many planned rollouts at other locations., which debuted in September and is currently in use at about a dozen Amazon physical stores, allows shoppers to pay for items by placing their palm over a scanning device. The first time shoppers use the kiosk, they have to insert a credit card to link it with their palm print. But after that, shoppers can pay simply by holding their hand over the kiosk.Amazon One is distinct from the company's Just...

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Annie Palmer
Apr 21
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