By Jessica Carpani
By Jessica Carpani
Personally, I dabble in the silly things. Professionally, journalist @telegraph . Views are my own.Source
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British Airways customers struggling to get a refund for cancelled flights 

British Airways customers struggling to get a refund for cancelled flights 

British Airways customers say they are struggling to get a refund for cancelled flights and feel forced to take vouchers instead. Holidaymakers who have had their flights cancelled due to the ongoing pandemic have hit out at British Airways for failing to give them refunds, making the process difficult or offering them vouchers instead. Consumer champion Which? Has said that some airlines are openly breaking the law by delaying refunds for cancelled trips or removing customers’ refund rights altogether. Under EU Regulation 261, if you’re due to fly with an airline based in the UK or EU, or...

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By Jessica Carpani
Apr 26
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Wealthy take online housekeeping classes as butlers and nannies are in self-isolation

Wealthy take online housekeeping classes as butlers and nannies are in self-isolation

High-net-worth individuals are taking online housekeeping classes as their butlers and nannies are in self-isolation, a royal provider has revealed.Polo & Tweed, in Mayfair, London, recruit and train staff including housekeepers, butlers and chefs for professionals, royals and celebrities alike to ensure the smooth running of their homes.But families are struggling to keep up with the demands of maintaining their estates, castles and city homes during the Covid-19 pandemic as 50 per cent of Polo & Tweed staff live off-site and many are having to isolate.In their absence, Lucy Challenger,...

telegraph.co.uk
By Jessica Carpani
Apr 17
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